Free MPH Master of Public Health: Hospitality Industry Basics Questions and Answers

Question 1

Which industry DOES NOT include the entertainment industry?

Accepted Answer

Resorts

Answer

Nightclubs

Answer

Amusement parks

Answer

Casinos

Question 2

Chris, who resides in Maine, recently took a trip to California. He purchased a new surfboard while he was there. Does this encounter with the surf store qualify as a contact with the hospitality sector? If not, why not?

Accepted Answer

No, because buying a surfboard means Chris now owns a tangible, nonperishable item.

Answer

No, because interactions with the hospitality industry require you to leave your home country.

Answer

Yes, because surf shops are generally considered to be part of the hospitality industry.

Answer

Yes, because Chris bought the surfboard while he was away on vacation.

Question 3

Which of the following does the hotel sector NOT see as a trend?

Accepted Answer

Vacations booked years in advance

Answer

Changes in travelers

Answer

More competition

Answer

Increase in mobile technology

Question 4

Why has there been increasing rivalry in the hotel sector, specifically?

Accepted Answer

Vacation rental websites like Airbnb are adding to the competition

Answer

There are fewer hotels in the market

Answer

There is not more competition in the hospitality industry

Answer

More travelers are creating the need for more competition

Question 5

Is it wise for someone to use a travel agency rather than just make their own reservations online for a trip? If not, why not?

Accepted Answer

It is a good idea, because travel agents can access information and discounts that may not be accessible to a member of the general public.

Answer

A travel agent can quickly get any information or discounts online, thus it is not a good idea to do so.

Answer

It is a smart move because booking through the majority of travel websites, which are notoriously unsafe, exposes users to danger.

Answer

It is a bad idea since travel agencies are finding it harder and harder to stay up with advancements in internet booking.

Question 6

All of these elements are a part of the tourist sector, EXCEPT:

Accepted Answer

Addresses

Answer

Attractions

Answer

Accessibility

Answer

Accommodations

Question 7

What distinguishes a lead from a regular staff member?

Accepted Answer

A lead has additional responsibilities, but none involving the supervision of staff.

Answer

A lead is more likely to be salaried than a general member of a staff.

Answer

A lead has additional responsibilities, like supervising other staff members.

Answer

A lead is more likely to have a more advanced academic degree than a general member of a staff.