Free MBA Sales Questions and Answers — Questions and Answers
Question 1: A "micro-marketer" can be thought of as a salesperson.
- False
- True (Correct answer)
Correct answer: True
While marketing activities encompass a broader set of functions beyond individual sales interactions, salespeople do fulfill micro-marketing roles by directly engaging with customers, promoting products or services, and providing valuable market insights. Their efforts contribute to achieving sales targets, building customer relationships, and creating a positive brand image at the individual level.
Question 2: Some selling objectives are:
- Convincing the prospects to purchase rival company's products
- Finding new prospects
- Keeping the customer satisfied
- Finding new prospects and Keeping the customer satisfied (Correct answer)
Correct answer: Finding new prospects and Keeping the customer satisfied
The goals of selling typically include finding new prospects and keeping existing customers satisfied.
Question 3: The various categories of salespeople include:
- Support Personnel
- Order Takers
- Order Getters
- All of the above (Correct answer)
Correct answer: All of the above
Salespersons can be categorized into different types based on their roles and responsibilities within the sales process.
Question 4: These salespeople are in charge of a company's expansion by acquiring new business and boosting sales from current clients.
- Employee Support
- Order Takers
- Order Getters (Correct answer)
- Support Personnel
Correct answer: Order Getters
Order getters, or sales representatives, play a crucial role in driving the growth of a company by obtaining orders from new customers and increasing sales from existing customers.
Question 5: Who is in charge of setting up product displays, replenishing stock, accepting orders, and fielding phone calls?
- Order Getters
- Employee Support
- Order Takers (Correct answer)
- Support Personnel
Correct answer: Order Takers
Order takers typically handle tasks such as arranging product displays, restocking products, answering phone calls, and taking orders.
Question 6: Which of the following is NOT a step in the order-getting creative selling process?
- Providing Customer Service (Correct answer)
- Handling objection
- Initial contact
- Pre-customer contact
Correct answer: Providing Customer Service
Providing customer service is indeed an important step in the creative selling process carried out by order getters or sales representatives.
Question 7: Support staff typically participate in marketing business-to-customer (B2C) product sales.
- False (Correct answer)
- True
Correct answer: False
Support personnel are typically not directly involved in promoting the sale of business-to-customer (B2C) products. Support personnel generally provide assistance and support to the sales team, but their primary focus is on internal operations and customer support rather than direct sales activities.
Free MBA Sales Questions and Answers
A "micro-marketer" can be thought of as a salesperson.