FREE ITA Operations, Maintenance & Business Continuity Questions and Answers

Question 1

What is the primary focus of IT operations?

Accepted Answer

Maintaining and running systems daily

Answer

Developing new software

Answer

Marketing IT tools

Answer

Auditing finances

Question 2

Why is regular system maintenance important?

Accepted Answer

To fix bugs and apply updates

Answer

To remove backups

Answer

To reset user accounts

Answer

To update social media

Question 3

What does business continuity planning ensure?

Accepted Answer

Operation of critical functions during crises

Answer

Website redesign

Answer

Employee training

Answer

Social media access

Question 4

What is included in a disaster recovery plan?

Accepted Answer

Procedures for restoring IT services

Answer

Annual goals

Answer

Marketing strategies

Answer

Weekly task lists

Question 5

What is an RTO in business continuity?

Accepted Answer

Maximum time to restore service

Answer

Time to submit reports

Answer

Shift duration

Answer

Retention of old systems

Question 6

Why are backup systems critical?

Accepted Answer

Enable recovery from data loss

Answer

Speed up applications

Answer

Remove duplicates

Answer

Boost network traffic

Question 7

How does patch management improve operations?

Accepted Answer

Applies security and functionality updates

Answer

Decreases system speed

Answer

Deactivates old software

Answer

Modifies firewall settings

Question 8

Which test verifies that recovery procedures work?

Accepted Answer

Disaster recovery test

Answer

Performance test

Answer

Integration test

Answer

User acceptance test

Question 9

What is the goal of change management in operations?

Accepted Answer

Control and document changes to systems

Answer

Assign user roles

Answer

Increase development hours

Answer

Add complexity to operations