ISO 20000 Certification Practice Test
ISO 20000 Certification FREE ISO 20000 Service Management System Requirements Questions and Answers
Which of the following is a mandatory documented information requirement for an SMS under ISO/IEC 20000-1:2018?
Select your answer
A
Evidence of competence for persons doing work under its control.
B
Detailed minutes of all service review meetings.
C
A comprehensive list of all IT assets owned by the organization.
D
Marketing strategy for new service offerings.
Hint