FREE Interpersonal Skills Questions and Answers
Which of the following statements in Establish Working Relationship is incorrect?
Correct!
Wrong!
Which of the following will improve as your interpersonal communication skills improve?
Please select 3 correct answers
Correct!
Wrong!
When you discover a problem with a customer. Which of the following statements is incorrect?
Correct!
Wrong!
Before it can be considered effective communication, a message must be _________.
Correct!
Wrong!
If you want to succeed at work, you should do your work effectively and have __________,
Correct!
Wrong!
The best thing to say first when returning to a line where a caller is waiting is:
Correct!
Wrong!
Which of the following is a good method of communication?
Correct!
Wrong!