Free CTS Skills and Project Management Test 2

Question 1

What is the real problem if the far end of a teleconferencing system complains that they can hear an echo?

Accepted Answer

Lack of proper echo canceling at the near end.

Answer

High ambient noise levels in the room.

Answer

Network latency affects audio transmission.

Answer

Incorrect placement of microphones in the room.

Question 2

How can labor time sheets and invoices from previous jobs be used to increase efficiency for future AV job estimates?

Accepted Answer

Analyze past costs for labor and shipping to adjust future estimates.

Answer

Identify optimal equipment suppliers for future jobs.

Answer

Determine the best time of year for project scheduling.

Answer

Ensure compliance with local labor laws and regulations.

Question 3

When reviewing the needs analysis for any project, it is wise to remember that the:

Accepted Answer

end user needs to determine the applications, which determine the tasks and functions.

Answer

end user's budget constraints should dictate the technology choices.

Answer

project manager should decide on the best technology for the project.

Answer

scope of work should align with the project timeline.

Question 4

When creating a Request for Proposal (RFP) for labor and service providers, the following must be included:

Accepted Answer

Detailed descriptions of specific services, relevant site information, and AV drawings.

Answer

Cost breakdown and payment schedule.

Answer

General project timeline and milestones.

Answer

Company background and mission statement.

Question 5

How does a project manager successfully coordinate with other stakeholders on an AV project?

Accepted Answer

Hold project status meetings and create schedules to work with other trades involved

Answer

Use email updates and weekly reports

Answer

Conduct daily site visits

Answer

Delegate all communication to the team lead

Question 6

A client requires a new boardroom. The salesperson and engineer are sent to the premises to survey the facility and discuss the opportunity with the client. This process is best described as a:

Accepted Answer

Needs Analysis

Answer

Site Visit

Answer

Feasibility Study

Answer

Project Scope

Question 7

When designing a client's new training room, the MOST important information would come from the:

Accepted Answer

End-user descriptions of how the room will be utilized

Answer

Architectural blueprints of the building

Answer

Budget allocation for the project

Answer

Available technology vendors in the area

Question 8

When establishing initial contact with a client, try to develop a relationship early on with the:

Accepted Answer

Stakeholders

Answer

Project manager

Answer

Competitors

Answer

Legal team

Question 9

When creating an AV solution for a client, the first step should be:

Accepted Answer

Gathering application requirements

Answer

Designing the system architecture

Answer

Testing equipment compatibility

Answer

Calculating budget estimates

Question 10

The correct time to discuss visible finishes for wall plates, surface-mount speakers, and wall-mounted screen casings is during the:

Accepted Answer

Site survey

Answer

Design phase

Answer

Installation phase

Answer

Testing phase