What is the primary goal of the 'Assumptive Close' technique in sales?
Correct!
Wrong!
The Assumptive Close involves acting as if the prospect has already decided to purchase, guiding them towards finalizing the deal.
Which closing technique involves presenting two choices to the customer, both leading to a sale?
Correct!
Wrong!
The Alternative Close offers the prospect two options, encouraging a decision between them rather than a yes or no.
In negotiation, what does 'active listening' primarily help a salesperson achieve?
Correct!
Wrong!
Active listening allows salespeople to understand the customer's needs and concerns, building trust and rapport.
What is the purpose of the 'Puppy Dog Close' technique?
Correct!
Wrong!
This technique involves letting the customer try the product or service, increasing the likelihood of a sale through firsthand experience.
Which technique involves summarizing the key benefits before asking for the sale?
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Wrong!
The Summary Close reinforces the value proposition by recapping the main benefits tailored to the customer's needs.