FREE CPHQ Test Question and Answers

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Which of the following is an illustration of a external source of information?

Correct! Wrong!

Whose reputation as a quality guru is tied to the phrase "Trilogy"?

Correct! Wrong!

Explanation:
Dr. Joseph M. Juran introduced the Juran Trilogy, commonly known as the Quality Trilogy, as a way to manage for quality in 1986. The Trilogy has evolved into the foundation for the majority of quality management best practices worldwide. At the time, the conventional approach to quality was based on quality control.

The RPN designation is connected to:

Correct! Wrong!

Explanation:
A Failure Mode and Effect Analysis (FMEA) document must include a Risk Priority Number (RPN), which is generally utilized anywhere a risk management plan is implemented.

What can you infer from the distribution of total quality expenses in percentages below?

Prevention - 15%
Appraisal - 25%
Internal Failure - 20%
External Failure - 40%

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A physical therapist rates the intensity of the pain from 1 to 10. What kind of data is he or she gathering?

Correct! Wrong!

The upper control limit stipulates:

Correct! Wrong!

Explanation:
Upper Control Limit (UCL) is a term that refers to a value that is larger than the maximum value of a chemical or physical parameter that can be attributed to natural fluctuations and sampling and that the Administrator and the operator have agreed upon prior to starting mining.

Which of the following represents the 5S approach's initial step?

Correct! Wrong!

Explanation:
Seiri is the central component of the lean apparatus known as 5S, which is a fundamental systematic Lean method for organizing your workplace to provide standardized working procedures, more ergonomic and efficient approaches, higher levels of value, and improved health and wellness.

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