CORES Incident Management & Business Continuity Planning

Question 1

What is the primary goal of incident management?

Accepted Answer

To restore services and minimize disruption

Answer

To delay recovery time.

Answer

To assign blame for disruptions.

Answer

To maximize downtime.

Question 2

Which document outlines steps to recover operations after a disaster?

Accepted Answer

Business Continuity Plan (BCP)

Answer

Code of Conduct

Answer

Marketing Plan

Answer

Client Retention Report

Question 3

What is the purpose of a risk assessment in continuity planning?

Accepted Answer

To identify potential risks to operations

Answer

To find internal job candidates.

Answer

To monitor social media engagement.

Answer

To manage employee benefits.

Question 4

What is the role of incident response teams?

Accepted Answer

To manage and respond to incidents effectively

Answer

To increase business downtime.

Answer

To ignore minor issues.

Answer

To develop marketing strategies.

Question 5

Which term refers to the maximum acceptable downtime for a system?

Accepted Answer

Recovery Time Objective (RTO)

Answer

Disaster Probability Index

Answer

Incident Damage Score

Answer

Operational Success Rate

Question 6

Why is it important to test the business continuity plan regularly?

Accepted Answer

To ensure the plan works during an actual event

Answer

To reduce employee morale.

Answer

To avoid legal compliance.

Answer

To increase system errors.

Question 7

What is a key benefit of having a business continuity strategy?

Accepted Answer

It allows operations to continue during crises

Answer

It eliminates all risks permanently.

Answer

It guarantees profits regardless of incidents.

Answer

It decreases market reputation.

Question 8

Which tool is often used to assess the criticality of business functions?

Accepted Answer

Business Impact Analysis (BIA)

Answer

KPI Dashboard

Answer

Employee Appraisal Form

Answer

SWOT Matrix

Question 9

What is the function of a communication plan during a crisis?

Accepted Answer

To ensure timely and accurate communication

Answer

To spread rumors quickly.

Answer

To create confusion among teams.

Answer

To avoid informing management.