(CNE) Certified Negotiation Expert Practice Test
(CNE) Certified Negotiation Expert CNE Effective Communication Skills
What is the first step in effective communication during a negotiation?
Select your answer
A
Interrupting the counterpart to express your viewpoint.
B
Listening actively to the counterpart's concerns.
C
Making the first offer immediately.
D
Focusing only on your own needs.
Need a hint?
(H)