Free CMP Ethics and Strategy Questions and Answers — Questions and Answers
Question 1: If there were 4 people on the project team and 9 more were added, how many additional channels of communication does this create?
- 6
- 30
- 36
- 72 (Correct answer)
Correct answer: 72
Explanation: <br> If you tried to take a shortcut here, chances are you missed this one and guessed 'C'. If there were 4 people, there would have been 6 communication channels. 9 more would create 13, which translates to 78 communications channels. The question is asking how many additional channels were created, so the answer is 78 - 6 = 72.
Question 2: The process to create a plan showing how all project communication will be conducted is known as:
- Communications Modeling
- Plan Communications Management (Correct answer)
- Information Method
- Communication Distribution Planning
Correct answer: Plan Communications Management
Explanation: <br> Plan Communications Management is the process of determining how the overall communication process will be carried out. It is the general plan for communications.
Question 3: Which of the following is FALSE regarding Manage Communications?
- Manage Communications is an executing process.
- Manage Communications ends when the product has been accepted. (Correct answer)
- Manage Communications may involve unexpected requests from stakeholders.
- Manage Communications carries out the communications management plan.
Correct answer: Manage Communications ends when the product has been accepted.
Explanation: <br> Manage Communications doesn't always end when acceptance has occurred, so this is the answer that doesn't fit. Some stakeholders will need information distributed on the closure of the contracts and projects. 'A' is true because Manage Communications is an executing process. 'C' is true because Manage Communications carries out predetermined communication, but also will be used to respond to unplanned requests from stakeholders. 'D' is true because Manage Communications is the process that executes the communications management plan.
Question 4: Your latest review of the project status shows it to be more than three weeks behind schedule. You are required to communicate this to the customer. This message should be:
- Formal and written (Correct answer)
- Informal and written
- Formal and oral
- Informal and oral
Correct answer: Formal and written
Explanation: <br> Communication on schedule slippage, cost overruns, and other major project statuses should be formal and in writing. That doesn't mean you can't pick up the phone to soften the blow, but the formal and written aspects of the communication are what count here.
Question 5: The majority of a person's communication is:
- Verbal
- Nonverbal (Correct answer)
- Documented
- Unnecessary
Correct answer: Nonverbal
Explanation: <br> Most of a person's communication takes place non-verbally. It is body language that carries much of the message.
Question 6: Communication skills would be used most during which of the following processes?
- Manage Communications (Correct answer)
- Status Meetings
- Direct and Manage Project Work
- Communications Change Control
Correct answer: Manage Communications
Explanation: <br> Your communications skills are used as a tool in Manage Communications.
Question 7: The communications management plan typically contains all of the following EXCEPT:
- The expected stakeholder response to the communication (Correct answer)
- The stakeholder communication requirements
- What technology will be used to communicate information
- A glossary of terms
Correct answer: The expected stakeholder response to the communication
Explanation: <br> The expected response you will receive is not part of the communications management plan. The communications management plan focuses on how you will communicate to stakeholders and not how they will communicate to you.
Question 8: The MOST important skill for a project manager to have is:
- Good administrative skills
- Good planning skills
- Good client-facing skills
- Good communication skills (Correct answer)
Correct answer: Good communication skills
Explanation: <br> Good communication skills are the most important skills a project manager can have! Project managers spend more time communicating than anything else.
Question 9: Project reporting is a tool that is most closely associated with which process?
- Plan Communications Management
- Manage Communications (Correct answer)
- Report Performance
- Monitor Communications
Correct answer: Manage Communications
Explanation: <br> Project reporting is a tool of the Manage Communications process. 'C' would have been a good choice years ago when such a process existed, but it is not a process for this edition of the exam.
Question 10: A project manager is holding a meeting with stakeholders related to the status of a large project for constructing a new runway at a major airport. The runway project has a CPI of 1.2 and an SPI of 1.25, and the manager is going to have to deliver the message to the stakeholders that a crucial quality test has failed. What kind of communication does this meeting represent?
- Formal oral
- Informal oral (Correct answer)
- Para lingual
- Nonverbal
Correct answer: Informal oral
Explanation: <br> Many people incorrectly guess 'A' for this question, but meetings are classified as informal verbal - even when the subject matter is important.
Question 11: You have just assumed the role of project manager for the construction of a new runway for a major airport. The project is already in progress, and there are over 200 identified stakeholders on the project. You want to know how to communicate with these stakeholders. Where should you be able to find this information?
- It depends on the type of project
- The stakeholder register
- The communications management plan (Correct answer)
- Communication requirements
Correct answer: The communications management plan
Explanation: <br> This information would be contained in the communications management plan.
Free CMP Ethics and Strategy Questions and Answers
If there were 4 people on the project team and 9 more were added, how many additional channels of communication does this create?