FREE Clerical Ability Questions and Answers

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The Equal Employment Opportunity Commission ensures workplace equity.

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The Equal Employment Opportunity Commission (EEOC) is a federal agency in the United States responsible for enforcing federal laws that prohibit workplace discrimination. The EEOC ensures workplace equity by investigating and addressing complaints of discrimination based on factors such as race, color, religion, sex, national origin, age, disability, or genetic information.

The EEOC's mission is to promote equal opportunity and eliminate discriminatory practices in the workplace, ensuring that all individuals have a fair and equal chance to succeed based on their merits and qualifications. The commission provides education, outreach, and enforcement to protect the rights of employees and job applicants and to create a more inclusive and diverse work environment.

A well-known someone, such as a teacher, who suggests you for a position.

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The term that best describes a well-known someone, such as a teacher, who suggests you for a position is "employee reference."

An employee reference is a recommendation or endorsement provided by a person who knows the job candidate well and can vouch for their skills, qualifications, and suitability for a specific position. It is typically given by a current or former employer, supervisor, colleague, or someone in a professional capacity who has worked closely with the candidate. In the case mentioned, a teacher could serve as an employee reference for a student who is seeking employment or pursuing further education. The reference serves to highlight the candidate's strengths, work ethic, and abilities, helping prospective employers or institutions make informed decisions about the candidate's suitability for the role or opportunity.

When a last name contains a hyphen, pretend it is not there and consider both names as one and alphabetize accordingly.

Example: Hilary Hersch-Cottrell before John Hirschel

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When alphabetizing names of individuals, it is common practice to ignore hyphens and consider both parts of the name as one unit for alphabetical ordering. This rule ensures consistency and accuracy when organizing names in alphabetical order.

Alphabetization

A. Loisa L. Perez
B. Leonida P. Ofiaza
C. Loida D. Oracion
D. Leonard S. Guzman

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A spreadsheet program with mathematical operations.

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"Excel" is a spreadsheet program that includes mathematical operations. Microsoft Excel, developed by Microsoft Corporation, is one of the most widely used spreadsheet software applications in the world. It allows users to create, organize, and manipulate data in tabular form using rows and columns.

In Excel, users can perform various mathematical operations, such as addition, subtraction, multiplication, division, and more, on numeric data. Excel provides a wide range of mathematical functions and formulas that enable users to perform complex calculations and analysis on their data. It is commonly used for tasks like budgeting, financial analysis, data analysis, statistical calculations, and much more. Its versatility and functionality make it a valuable tool for individuals, businesses, and organizations across various industries.

Electronic banking device that provides cash withdrawals, deposits, and other services.

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An ATM (Automated Teller Machine) is an electronic banking device that allows bank customers to perform various financial transactions without the need for human assistance. ATMs are commonly found at bank branches, retail locations, and other public places.

Work a person completes over a number of years.

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The term that best describes the work a person completes over a number of years is "career."

A career refers to the series of jobs, roles, and positions that a person undertakes and progresses through during their working life. It encompasses the professional journey and experiences of an individual over a significant period, which may span several years or even decades. A career typically involves growth, skill development, achievements, and transitions between various employment opportunities. It is a long-term commitment to a particular field or industry and involves the accumulation of knowledge, expertise, and accomplishments throughout one's working years.

A written request made by the bank in order to make a payment or transfer money to the checkholder.

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The icon for attaching files to emails.

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The icon for attaching files to emails is commonly represented by a "paperclip." It is a universally recognized symbol in email clients and applications that allows users to attach various types of files, such as documents, images, videos, or audio files, to their outgoing emails. When users click on the paperclip icon, they can browse their device's storage to select the file they want to attach and include it in the email. This feature enables easy sharing of files and documents with recipients through email communication.

Alphabetization

A. Calderon, Joseph A.
B. Callejo, MArk F.
C. Castro, Gerlad D.
D. Cac, Frederick H.
E. Cawili, Troy W.

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When alphabetizing, take into account the digits spelled out in words if the company name has them.
Example: 2nd Avenue Deli becomes Second Avenue Deli

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When alphabetizing business names, it is common practice to spell out numerals in words if the company name includes them. This rule is used to ensure consistency and readability when organizing business names in alphabetical order.

Alphabetization

A. Zabala, John G.
B. Zabala, Mark John R.
C. Zabala, Mark John R.
D. Zabala, Maynard H.

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There are several instances of last names that contain an apostrophe. You should disregard the apostrophes and proceed to alphabetize these names in the correct sequence despite their presence.

Example: Siobhan O'Reilly before S. Orenthal
Ian Daclan before Joe D'agostino

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Businesses with the same name all around the country frequently exist. Think about the city first when ordering these. The state should only come into play if there are two or more cases in the same city or a city with the same name.

Examples: Acme Tires, Alta Dena, CA before Acme Tires, San Diego, CA

Acme Tires, Lexington, KY before Acme Tires, Lexington, MA

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When alphabetizing businesses with the same name that exist in different locations, it is common practice to consider the location of the business for ordering purposes.

Examine, Index, Code, Sort, and Store.

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The provided terms "Examine, Index, Code, Sort, and Store" represent the steps involved in filing or organizing documents and information in a systematic manner.

A final balance is shown here along with a list of all paid checks, deposits, and charges made to the account.

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A bank statement typically includes a final balance along with a detailed list of all paid checks, deposits, and charges made to a bank account during a specific period. It is a summary of the financial transactions that have occurred in the account over a particular time frame, usually a month.

The bank statement provides an essential record of all money going in and out of the account, allowing the account holder to review their financial activities, track their spending, and reconcile their account balance. It helps individuals and businesses keep track of their finances and verify the accuracy of the bank's records. Bank statements are usually issued by banks and financial institutions at regular intervals and can be accessed through online banking or sent as physical statements to the account holder's address.

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