CIT Training Delivery & Facilitation Skills

Question 1

Which questioning technique prompts deeper thinking by asking 'why' or 'how'?

Accepted Answer

Probing questioning

Answer

Closed questioning

Answer

Leading questioning

Answer

Rhetorical questioning

Question 2

In a virtual classroom, the BEST way to maintain engagement every 5‑10 minutes is to:

Accepted Answer

Ask a quick poll question

Answer

Show more slides

Answer

Lengthen lecture segments

Answer

Disable chat

Question 3

A facilitator notices one participant dominating discussion. The MOST appropriate action is to:

Accepted Answer

Ask others direct questions to balance input

Answer

Ignore it

Answer

End the session early

Answer

Remove the participant

Question 4

According to the 70‑20‑10 model, formal training accounts for approximately:

Accepted Answer

10 %

Answer

20 %

Answer

40 %

Answer

70 %

Question 5

Demonstration followed by learner practice exemplifies which learning principle?

Accepted Answer

Active participation

Answer

Vicarious rehearsal

Answer

Passive reception

Answer

Reflective observation

Question 6

Voice modulation involves varying pitch, pace, and ____ to sustain interest.

Accepted Answer

Volume

Answer

Vocabulary

Answer

Visuals

Answer

Venue

Question 7

When delivering feedback, the SBI model refers to Situation, Behavior, and:

Accepted Answer

Impact

Answer

Intent

Answer

Improvement

Answer

Insight

Question 8

An icebreaker activity at the start of a workshop primarily aims to:

Accepted Answer

Create psychological safety and rapport

Answer

Assess prior knowledge

Answer

Establish ground rules

Answer

Provide summative assessment

Question 9

Which facilitation style encourages learners to generate their own solutions with minimal direct instruction?

Accepted Answer

Socratic facilitation

Answer

Directive teaching

Answer

Lecture method

Answer

Demonstrative coaching