Free CES Compliance Regulations Questions and Answers

Question 1

Why is regulatory compliance important for Enrollment Specialists?

Accepted Answer

To avoid violations and protect clients

Answer

To limit documentation

Answer

To improve client speed

Answer

To reduce supervision

Question 2

What regulation protects personal health information (PHI)?

Accepted Answer

HIPAA

Answer

FERPA

Answer

OSHA

Answer

ADA

Question 3

Which of the following is a consequence of non-compliance?

Accepted Answer

Legal penalties and loss of funding

Answer

Extended contracts

Answer

Higher enrollment

Answer

Increased benefits

Question 4

Which document helps ensure you are following correct procedures?

Accepted Answer

Program policy manual

Answer

Phone directory

Answer

Public flyer

Answer

Meeting agenda

Question 5

What is one of the responsibilities under FERPA?

Accepted Answer

Protect student educational information

Answer

Share files with parents

Answer

Provide access to vendors

Answer

Delete records quickly

Question 6

What is a common tool for monitoring compliance?

Accepted Answer

Internal audits

Answer

Holiday calendar

Answer

Flyers

Answer

Vacation logs

Question 7

Which agency often enforces compliance in public programs?

Accepted Answer

HUD

Answer

DMV

Answer

Library Board

Answer

Sports Council

Question 8

How can staff stay current on compliance changes?

Accepted Answer

Compliance training and updates

Answer

Client surveys

Answer

Monthly meetings

Answer

Wait for alerts

Question 9

What should you do if you suspect a compliance violation?

Accepted Answer

Inform a supervisor or compliance officer

Answer

Ignore the situation

Answer

Post to social media

Answer

Confront the client