FREE Certified Medical Administrative Assistant MCQ Questions and Answers

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What would the CMAA say if the patient questioned the meaning of the doctor's instructions, "Eye drops--gtt ii OD TID"?

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Roman numerals are frequently used in medical prescriptions, but sometimes in lower case—ii instead of II—because the dots help to reinforce the number. For example, if the doctor has given the patient instructions that state "Eye drops--gtt ii OD TID," and the patient asks what it means, the CMAA would respond: "Administer eye drops with two drops in the right eye three times a day."

The proportion of expenses that the patient is responsible for is?

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The co-insurance is the portion of the bill that the patient is responsible for. .For instance, the co-insurance is 20% if the insurance provider pays 80%. In some circumstances, such as with Medicare, the patient may have additional insurance that pays the co-insurance amount even though they may still be required to pay a deductible (a flat fee rather than a percentage). The term "CAP" stands for the highest sum that an insurance company will cover. The amount that must be paid for each visit or service is known as the co-payment.

The best strategy for reducing no-shows is to?

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Reminding patients of their appointments a day or two in advance is the most efficient way to reduce no shows. According to studies, providing reminders (often through phone call or text message) significantly lowers the number of no shows. However, if some patients continue to skip visits, many clinics have set fees for missed appointments, such as $25. Patients must be made aware of these fees in advance (often at the time the appointment is arranged).

"I think this is a waste of time!", says the patient who is here to get his blood pressure taken. Which portion of the SOAP format would this statement be documented in?

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Subjective comments frequently paraphrase the client's direct statements, such as "I think this is a waste of time!”

The first thing the CMAA should do is? If a physician notifies the CMAA that she would like to hold a conference call with three other physicians at 8:30 AM on the following Monday, the CMAA should?

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The first thing the CMAA should do is get in touch with all participants to confirm the correct phone numbers, the information, and the time to make sure the others will be available and expecting the call. For example, if a doctor informs the CMAA that she would like to have a conference call with three other doctors at 8:30 AM on the following Monday. In order to prevent patients from being scheduled for the doctor during the call, the CMAA should make sure to block out the time on the appointment matrix.

The CMAA should initially be contacted when a patient has two (or more) health insurance.

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The CMAA should immediately identify which plan offers primary coverage, which plan offers secondary coverage, and so on when people have two or more health insurance. The CMAA may need to get in touch with the health plans to find out the order of insurance obligation since rules regarding the sequence of payment vary greatly. Double coverage is frequently prohibited, and the patient is frequently unable to make a decision. Private insurances take precedence over Medicaid, while Medicare takes precedence over supplemental insurances.

What does "H & P" on a medical record mean?

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History and physical are referred to as ""H & P"" in the medical file. Other frequently used acronyms include: - Hx is the history. - Diagnosis is a Dx. - I & O stand for intake and outflow. and etc.

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