FREE Certified Medical Administrative Assistant MCQ Questions and Answers

Question 1

The first thing the CMAA should do is? If a physician notifies the CMAA that she would like to hold a conference call with three other physicians at 8:30 AM on the following Monday, the CMAA should?

Accepted Answer

contact all participants to confirm telephone numbers, date, and time.

Answer

offer to take notes during the conference call.

Answer

inform other staff members the physician has scheduled a conference call.

Answer

gather all the telephone numbers for the physician.

Question 2

The proportion of expenses that the patient is responsible for is?

Accepted Answer

co-insurance.

Answer

cap.

Answer

deductible.

Answer

copayment.

Question 3

The best strategy for reducing no-shows is to?

Accepted Answer

remind the patients of appointments a day or two before.

Answer

admonish the patients for missing appointments.

Answer

avoid extended wait times.

Answer

charge a fee for missed appointments.

Question 4

"I think this is a waste of time!", says the patient who is here to get his blood pressure taken. Which portion of the SOAP format would this statement be documented in?

Accepted Answer

Subjective.

Answer

Assessment.

Answer

Plan.

Answer

Objective.

Question 5

What would the CMAA say if the patient questioned the meaning of the doctor's instructions, "Eye drops--gtt ii OD TID"?

Accepted Answer

“Administer eye drops with two drops in the right eye three times a day.”

Answer

“Administer eye drops with two drops in the right eye two times a day.”

Answer

“Administer eye drops with two drops in the left eye two times a day.”

Answer

“Administer eye drops with two drops in the left eye three times a day.”

Question 6

The CMAA should initially be contacted when a patient has two (or more) health insurance.

Accepted Answer

determine which plans provide primary and secondary (tertiary, etc.) coverage.

Answer

assume both plans will pay for coverage.

Answer

determine which plan provides best coverage.

Answer

ask the patient to choose which plan to use.

Question 7

What does "H & P" on a medical record mean?

Accepted Answer

history and physical.

Answer

health priorities.

Answer

healthcare provider.

Answer

help and provisions.