FREE Certified Agile Service Manager Questions and Answers
Which tool in an Agile Service Management (Agile SM) context is the MOST useful?
What is the Product Backlog made up of?
The Product Backlog is a dynamic and prioritized list of all the desired features, enhancements, bug fixes, and other requirements for a product. It serves as the single source of truth for the development team and stakeholders regarding what needs to be built. The Product Backlog is a key artifact in Agile and Scrum methodologies.
Which meeting usually kicks off the planning for a new process?
The first meeting that typically occurs when planning a new process is often referred to as the "Process Planning Meeting." This meeting is an important initial step in the process planning and improvement cycle.
During the Process Planning Meeting, the key stakeholders and individuals involved in the process come together to discuss and define the goals, objectives, scope, and requirements of the process. The meeting aims to gather the necessary information and insights to develop a plan for designing or improving the process effectively.
What is the Agile assertion that is TRUE?
Agile is an iterative and incremental approach to project management and software development that emphasizes adaptability, collaboration, and continuous improvement. One of the fundamental principles of Agile is that it values individuals and interactions over processes and tools. As such, Agile provides a perspective or set of guiding principles rather than prescribing rigid processes or methodologies.
Agile frameworks, such as Scrum, Kanban, and Lean, provide a flexible and adaptive structure for teams to work within. They offer a set of values, principles, and practices that can be customized and tailored to fit the specific needs of a project or organization.
Which of the subsequent claims on the Sprint Backlog is TRUE?
The statement "The Sprint Backlog has enough detail so that progress can be understood during the Daily Scrum" is true.
The Sprint Backlog is a subset of the Product Backlog and contains the list of tasks, user stories, or backlog items selected for implementation during a specific sprint. It is created during the Sprint Planning meeting, where the Development Team determines the amount of work they can commit to delivering within the upcoming sprint.
Which advantage of performing CSI utilizing the Process Backlog is NOT true?
The statement "To forecast timeboxes for Sprints to complete improvements" is not a benefit of using the Process Backlog to perform Continual Service Improvement (CSI).
Continual Service Improvement (CSI) is a practice in IT Service Management that focuses on continuously reviewing and improving the efficiency and effectiveness of IT services. While the Process Backlog is a concept used in Agile and Scrum methodologies to manage and prioritize work, it is not directly related to CSI in the context of IT Service Management.
A product is known as one that offers early adopters enough hope for the future.
A product that demonstrates enough future for early adopters is called an "Early Adopter Product" or an "Early Adopter Solution." This term refers to a product or solution that appeals to the innovators and early adopters in the market, who are typically more willing to take risks and try new technologies or ideas.