FREE CBT Cash Handling and Transactions Questions and Answers

Question 1

When balancing a cash drawer at the end of a shift, what is the first critical step a bank teller should take?

Accepted Answer

Count the initial starting cash amount (float) and set it aside.

Answer

Compare the physical cash on hand to the system-generated transaction report.

Answer

Remove all large denomination bills and checks for the bank's deposit.

Answer

Bundle all currency into straps and label them with the date and time.

Question 2

A customer makes a cash deposit of $12,500 into their personal savings account. According to the Bank Secrecy Act (BSA), what is the teller's primary responsibility?

Accepted Answer

Complete a Currency Transaction Report (CTR) because the transaction exceeds $10,000.

Answer

Politely ask the customer for the source of the funds.

Answer

Immediately notify the branch manager to approve the large cash deposit.

Answer

Place an extended hold on the funds and provide the customer with a notice.

Question 3

While processing a transaction, a teller receives a $50 bill that feels unusual. Which of the following is the MOST reliable feature to check for authenticity on modern U.S. currency?

Accepted Answer

Color-shifting ink and an embedded security thread.

Answer

The crispness and texture of the paper.

Answer

The portrait of Ulysses S. Grant appearing lifelike.

Answer

The presence of the Federal Reserve System seal.

Question 4

A customer deposits a $3,000 check into their new account, which was opened 15 days ago. According to Regulation CC (Expedited Funds Availability Act), which of the following actions is the bank permitted to take?

Accepted Answer

Place an extended hold on the entire amount due to the 'new account' status.

Answer

Refuse the deposit because the account is too new.

Answer

Make the first $275 available the next business day and place a hold on the rest.

Answer

Require the customer to cash the check at the issuing bank.

Question 5

To maintain security and accountability in cash handling, which of the following is considered a best practice?

Accepted Answer

Assigning a unique cash drawer to each teller for their shift.

Answer

Allowing multiple tellers to work from the same cash drawer to speed up service.

Answer

Keeping the cash drawer unlocked during business hours for quick access.

Answer

Counting the entire vault's cash on the teller line in view of security cameras.

Question 6

A teller's end-of-day report shows total cash receipts of $15,450. After setting aside the $200 starting float, the physical count of the cash in the drawer is $15,430. This situation is known as a:

Accepted Answer

Cash shortage

Answer

Batch error

Answer

Settlement failure

Answer

Cash overage