CALA Catastrophe Adjusting & Disaster Response

Question 1

What is the primary role of a catastrophe adjuster?

Accepted Answer

Handle mass claims from natural disasters

Answer

Sell insurance policies

Answer

Conduct fire drills

Answer

Oversee marketing operations

Question 2

Which tool is commonly used by catastrophe adjusters to document damage?

Accepted Answer

Photographic evidence

Answer

Handwritten notes

Answer

Voice memos

Answer

Sketches

Question 3

Why is the NFIP (National Flood Insurance Program) important in catastrophe adjusting?

Accepted Answer

It provides flood insurance under federal guidelines

Answer

It regulates earthquake coverage

Answer

It offers free insurance to homeowners

Answer

It funds fire departments

Question 4

What is a common challenge for catastrophe adjusters during large-scale events?

Accepted Answer

High claim volume and restricted access

Answer

Shortage of office supplies

Answer

Inability to find clients

Answer

Low number of claims

Question 5

Which of the following is critical when assessing roof damage after a storm?

Accepted Answer

Shingle and structural damage

Answer

Type of landscaping

Answer

Exterior paint color

Answer

Gutter condition only

Question 6

How can catastrophe adjusters support policyholders during disasters?

Accepted Answer

Communicate clearly and provide timely updates

Answer

Avoid contact until assessment is done

Answer

Use technical terms only

Answer

Focus only on paperwork