A salon manager notices growing tension between two senior stylists, which is creating an uncomfortable atmosphere for clients. What is the MOST effective first step the manager should take to resolve this conflict?
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A
Ignore the issue, assuming the professional stylists will resolve it on their own.
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B
Address the conflict immediately by speaking with each stylist separately and privately.
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C
Hold a public team meeting to discuss the importance of a positive work environment.
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D
Side with the stylist who has higher client retention and revenue.