What's the actual passing score for ITIL? Getting conflicting info

by HelpNeeded42 138 views1 reply
H
HelpNeeded42OP
March 4, 2026

Been searching for the ITIL passing score and I keep seeing different numbers. Some say 70%, others say 75%, and the official website isn't super clear.

I've been working through "ITIL" searches online and the passing requirement seems to vary by state or version? Or am I overthinking this?

My practice test scores are hovering around 70%. Should I be aiming higher before I schedule my actual exam?

Also I noticed on ITIL - Practitioner — are the practice questions usually harder or easier than the real thing? Trying to calibrate how ready I actually am.

Any recent test takers who can share what the real cutoff is?

A
AdviceGiver
March 6, 2026

Same boat a few months ago. Here's what I'd tell myself:

The ITIL exam is more concept-focused than the study guides suggest. They test whether you understand ITIL, not just whether you can define it.

My tip: when you see a scenario question, mentally walk through it step by step before looking at the answers. The wrong answers are designed to catch people who jump to conclusions.

Good luck — the fact that you're doing this level of prep means you're going to be fine.

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