I've been trying to get my ICT certification for almost eight months now and honestly I was ready to give up after my second attempt. Scored a 68 both times when I needed a 75. The frustrating part is I work in IT support already, so I figured I'd just coast through on experience. Big mistake.
What finally clicked for me was finding a decent ICT practice test that actually matched the question style on the real exam. The ones I'd been using before were way too straightforward — multiple choice where the right answer was obvious. The real exam loves these scenario-based questions where two answers both seem correct. I also picked up a study guide that broke down the networking and security domains separately, which helped me stop jumbling concepts together.
Third attempt I scored an 84. If anyone else is stuck around that 65-70 range, I genuinely think the issue is test-taking strategy as much as content knowledge. Happy to share what worked — anyone else have exam tips that made a difference for them?