In an omnichannel banking strategy supported by Finastra, what distinguishes 'omnichannel' from 'multichannel' banking?
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A
Omnichannel means more channels are offered
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B
Omnichannel ensures a unified, consistent customer experience across all channels
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C
Multichannel provides better mobile experiences than omnichannel
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D
Omnichannel restricts customers to one channel at a time