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Leadership & Strategic Planning Flashcards

7 cards from real FCE practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Leadership & Strategic Planning flashcards as text

  1. Which of the following BEST describes 'environmental scanning' in the context of FCE strategic planning?

    Answer: Systematically gathering information about external trends that may affect the program

    Environmental scanning involves monitoring external factors — regulatory, economic, competitive — that could impact strategic decisions.

  2. When prioritizing strategic initiatives with limited resources, which framework helps rank projects by potential impact and feasibility?

    Answer: Impact-effort matrix

    An impact-effort matrix plots initiatives by expected benefit versus required effort, enabling leaders to prioritize high-impact, feasible projects.

  3. In change management theory applied to FCE programs, the 'unfreezing' stage refers to:

    Answer: Creating awareness and motivation for change by challenging current norms

    Lewin's unfreezing stage involves disrupting the status quo and building readiness for change before introducing new practices.

  4. A leader setting OKRs (Objectives and Key Results) for an FCE team should ensure that key results are:

    Answer: Measurable, time-bound, and directly trackable

    Key results must be specific and measurable so progress can be objectively tracked, which is the defining feature of the OKR framework.

  5. An FCE program adopts a balanced scorecard. Which of the following represents the 'learning and growth' perspective?

    Answer: Staff training hours and evaluator competency development

    The learning and growth perspective focuses on human capital, skills development, and organizational capacity to improve.

  6. When an FCE leader encounters resistance from evaluators during a protocol update, the MOST effective strategy is to:

    Answer: Involve evaluators in the revision process to build ownership and address concerns

    Participatory approaches reduce resistance by giving staff agency and ensuring their practical expertise informs the change.

  7. Scenario: An FCE department's strategic plan calls for a 20% increase in referrals within 12 months. The leader's FIRST action should be to:

    Answer: Conduct a capacity analysis to determine whether current resources can absorb increased demand

    Before pursuing growth, a capacity analysis determines whether existing staff, space, and scheduling can accommodate increased volume without quality loss.