Your team has just received negative feedback from a major stakeholder consultation. Team morale is low, and several members feel their hard work has been wasted. As team leader, your first priority should be:
-
A
Immediately start revising the work to address the feedback
-
B
Acknowledge the team's disappointment, recognise their effort, and then facilitate a constructive discussion about what can be learned from the feedback
-
C
Tell the team that negative feedback is part of the job and they should move on
-
D
Escalate the feedback as unfair and challenge its validity