Project Management & Workflow Flashcards
7 cards from real FAC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Project Management & Workflow flashcards as text
When scheduling back-to-back dermal filler appointments, what minimum buffer time is recommended between patients to allow for proper room turnover and documentation?
Answer: 10–15 minutes
A 10–15 minute buffer allows time to document the previous patient's treatment, reset the room, and review the next patient's chart without rushing.
A facial aesthetics practice is experiencing frequent no-shows. Which workflow strategy is most effective at reducing lost appointment slots?
Answer: Implementing a deposit or credit card hold policy with automated reminders
A deposit or card-hold policy combined with automated SMS/email reminders significantly reduces no-show rates by creating a financial commitment.
Which document should be completed and witnessed BEFORE any aesthetic treatment begins, regardless of procedure type?
Answer: Informed consent form
Informed consent must be obtained before treatment to ensure the patient understands risks, benefits, alternatives, and agrees to proceed.
In a multi-provider facial aesthetics clinic, which system best ensures continuity of care when a patient switches between practitioners?
Answer: Standardized electronic treatment records with photos and product lot numbers
Standardized electronic records with photos and product details ensure any provider can review complete treatment history and make informed decisions.
A patient requests a same-day botulinum toxin treatment without a prior consultation. What is the appropriate workflow response?
Answer: Conduct a brief intake and medical history review before treating
Even same-day treatments require a medical history review and contraindication screening before proceeding.
Which inventory management practice is most critical for maintaining product safety in a facial aesthetics clinic?
Answer: Tracking lot numbers and expiration dates with a FIFO rotation system
FIFO (first in, first out) rotation combined with lot number and expiry tracking prevents the use of expired or recalled products.
What is the primary purpose of a post-treatment follow-up call or message at 24–72 hours after a filler procedure?
Answer: To check for adverse reactions and reinforce aftercare compliance
Early follow-up allows the practitioner to identify complications such as vascular occlusion signs and confirm the patient is following aftercare instructions.