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Client Consultation & Communication Flashcards

7 cards from real FAC practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 7 Client Consultation & Communication flashcards as text
  1. A 19-year-old client presents requesting cheek filler and appears to meet all medical criteria. What additional consideration is MOST important?

    Answer: Assess psychological maturity, motivations, and ensure the client is not being influenced by unrealistic social media standards

    Young adults may be particularly susceptible to social media influence; assessing motivation and psychological readiness is essential before proceeding.

  2. Which statement best describes the difference between contraindications and precautions in a facial aesthetics consultation?

    Answer: Contraindications make treatment unsafe under any circumstance, while precautions indicate treatment may proceed with additional care or modification

    Understanding this distinction enables practitioners to appropriately refuse, modify, or proceed with treatment based on clinical judgment.

  3. A client discloses she has recently started a new prescription medication but cannot remember its name. What is the best practice response?

    Answer: Postpone treatment until the medication is identified and any interactions assessed

    Unknown medications may include anticoagulants, immunosuppressants, or other drugs that significantly affect treatment safety; identification is required before proceeding.

  4. When documenting a client's aesthetic concerns during consultation, which approach provides the most clinically useful record?

    Answer: Use the client's own words alongside objective clinical findings to capture both subjective concerns and anatomical observations

    Combining the client's own language with objective clinical observations creates a comprehensive record that supports treatment planning and medicolegal protection.

  5. A client who received dermal filler six months ago presents requesting additional volume in the same area. What should the practitioner assess FIRST?

    Answer: Whether residual filler is still present and whether additional volume is clinically appropriate given the current anatomy

    Residual filler may still be present, and adding more without assessment can lead to overfilling, distortion, or vascular compromise.

  6. Which communication strategy is most effective when explaining post-treatment downtime to a client with a busy social schedule?

    Answer: Provide specific, honest information about expected swelling, bruising, and recovery timelines so the client can plan accordingly

    Honest, specific downtime information empowers clients to make informed decisions and plan appropriately, reducing post-treatment dissatisfaction.

  7. A client requests a treatment that falls outside the practitioner's scope of competence. What is the ethically correct action?

    Answer: Decline the treatment, explain why, and refer the client to a practitioner with the appropriate competence

    Practising beyond competence is unsafe and unethical; transparent referral to an appropriately qualified practitioner protects both client and practitioner.