ISO 20000 Certification Exam Mode
ISO/IEC 20000 Foundation Certification
The ISO/IEC 20000 Foundation certification validates an individual's understanding of the fundamental concepts and principles of IT Service Management (ITSM) based on the ISO/IEC 20000 standard.
40
Questions
60 min
Time Limit
65%
To Pass
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Exam Rules
- You can skip questions and return to them later
- Flag questions for review before submitting
- No feedback shown until you submit the entire exam
- Unanswered questions count as wrong — answer everything
- 10 pretest questions are mixed in and don't affect your score
- Timer auto-submits when time runs out
- Your progress is auto-saved every 30 seconds