ESPC Interactive Whiteboard & Chromebook Use 2 — Questions and Answers
Question 1: A student with a visual impairment needs to see content on an interactive whiteboard more clearly. What is the BEST adjustment an education support professional should make?
- Increase the font size and use high-contrast color schemes (Correct answer)
- Move the student closer to the board without changing settings
- Turn off the interactive features to simplify the display
- Replace the whiteboard with printed handouts only
Correct answer: Increase the font size and use high-contrast color schemes
Increasing font size and using high-contrast color schemes directly addresses visibility needs for students with visual impairments.
Question 2: When a Chromebook's battery is critically low during a student's assignment, what should the education support professional do FIRST?
- Have the student save their work immediately before finding a charger (Correct answer)
- Restart the Chromebook to extend battery life
- Close all tabs and apps to save power without saving the document first
- Ask the student to redo the work on paper
Correct answer: Have the student save their work immediately before finding a charger
Saving work immediately prevents data loss before any other action is taken.
Question 3: An education support professional notices the interactive whiteboard stylus is not registering touch accurately. What is the MOST likely first step to resolve this?
- Recalibrate the whiteboard using the calibration tool (Correct answer)
- Replace the stylus with a new one immediately
- Restart the connected computer
- Contact IT support without attempting any fixes
Correct answer: Recalibrate the whiteboard using the calibration tool
Calibration corrects alignment between the stylus position and cursor display on the whiteboard.
Question 4: A teacher asks the education support professional to help students use Google Slides on Chromebooks for a group project. Which feature is MOST useful for real-time collaboration?
- Sharing the presentation link with edit access to all group members (Correct answer)
- Exporting the file to PowerPoint format first
- Using Offline mode so each student edits a separate copy
- Enabling presentation mode so only the teacher can make changes
Correct answer: Sharing the presentation link with edit access to all group members
Sharing with edit access allows all group members to work simultaneously in real time.
Question 5: Which Chromebook keyboard shortcut takes a screenshot of the entire screen?
- Ctrl + Show Windows key (Correct answer)
- Ctrl + Alt + Delete
- Shift + Ctrl + S
- Alt + Print Screen
Correct answer: Ctrl + Show Windows key
On Chromebooks, Ctrl + Show Windows (the key showing a rectangle with two lines) captures a full screenshot.
Question 6: A student accidentally deleted a file from Google Drive on their Chromebook. What is the BEST way to recover it?
- Check the Trash folder in Google Drive and restore the file (Correct answer)
- Restart the Chromebook to trigger automatic recovery
- Contact Google support immediately
- Ask the teacher to resend the original file
Correct answer: Check the Trash folder in Google Drive and restore the file
Deleted Google Drive files go to Trash and can be restored within 30 days.
Question 7: An education support professional wants to display a student's Chromebook screen on the interactive whiteboard wirelessly. Which tool is MOST appropriate in a Google Workspace environment?
- Google Cast or a compatible screen mirroring tool (Correct answer)
- Bluetooth file transfer
- Email the file to the teacher to display
- Use a USB cable to connect the Chromebook to the board
Correct answer: Google Cast or a compatible screen mirroring tool
Google Cast and compatible screen mirroring tools enable wireless display from Chromebooks to supported screens.
ESPC Interactive Whiteboard & Chromebook Use 2
A student with a visual impairment needs to see content on an interactive whiteboard more clearly.
What is the BEST adjustment an education support professional should make?