eSkill - eSkill Assessment Data Entry and Typing Questions and Answers

Question 1

In the context of data entry performance, what does the metric KPH typically measure?

Accepted Answer

The number of individual characters or numbers entered per hour.

Answer

KPH stands for Keystrokes Per Hour. It is a standard industry metric used to measure the speed and efficiency of a data entry operator by tracking every individual key pressed, including letters, numbers, and symbols.

Question 2

A data entry clerk is tasked with entering 500 sales invoices into a new accounting system. The source documents are handwritten and occasionally difficult to read. Which of the following is the most effective method for ensuring the highest level of accuracy?

Accepted Answer

Using the double-entry verification method, where data is entered twice to check for discrepancies.

Answer

Double-entry verification is a standard quality control procedure in data entry. It involves entering the same data twice (either by the same person or two different people) and then comparing the two entries to identify and correct any discrepancies, which is highly effective for catching errors.

Question 3

Which of the following is considered a best practice for efficiently entering large amounts of numerical data, such as financial figures or product codes?

Accepted Answer

Using the numeric keypad (10-key pad) and practicing touch typing on it.

Answer

The numeric keypad (or 10-key pad) is specifically designed for the rapid input of numbers. Mastering 10-key touch typing allows a data entry professional to enter numerical data significantly faster and with greater accuracy than using the number row above the letters.

Question 4

You are entering customer addresses from scanned registration forms into a database. On one form, the postcode is smudged and illegible, and the field is mandatory. What is the most appropriate immediate action to take?

Accepted Answer

Enter a standard placeholder like 'ILLEGIBLE' or 'FLAG' and set the record aside for clarification according to company procedure.

Answer

The primary goal is to maintain data integrity. Guessing introduces errors, and leaving a mandatory field blank may cause a system error or create an incomplete record. The correct procedure is to use a standard placeholder, flag the record, and follow the established process for handling exceptions to get the information clarified from a reliable source.

Question 5

In standard touch typing on a QWERTY keyboard, which keys constitute the 'home row' for the left hand?

Accepted Answer

A, S, D, F

Answer

The home row is the central row where typists rest their fingers to maintain their position on the keyboard without looking. For the left hand, the fingers are placed on A, S, D, and F.

eSkill - eSkill Assessment Test Practice Test

eSkill - eSkill Assessment Test Practice Test

eSkill - eSkill Assessment Data Entry and Typing Questions and Answers