ERP Implementation 3 — Questions and Answers
Question 1: What is the primary risk of excessive ERP customization?
- Slower end-user adoption
- Difficulty upgrading to future ERP versions (Correct answer)
- Higher initial licensing costs
- Reduced data migration accuracy
Correct answer: Difficulty upgrading to future ERP versions
Heavy customization creates technical debt that can break during vendor upgrades, making future version transitions extremely costly and complex.
Question 2: In ERP implementation, what does a 'fit-gap analysis' produce?
- A list of employees who need training
- A comparison of ERP standard functionality against business requirements (Correct answer)
- A timeline for data migration activities
- A budget variance report for the project
Correct answer: A comparison of ERP standard functionality against business requirements
Fit-gap analysis identifies where the ERP natively supports business requirements (fit) and where gaps exist that require configuration, customization, or process change.
Question 3: Which type of ERP testing validates that a new module does not break existing configured functionality?
- Stress testing
- Regression testing (Correct answer)
- Performance testing
- Smoke testing
Correct answer: Regression testing
Regression testing re-runs previously passing test cases after changes to confirm no previously working functionality has been broken.
Question 4: What is the purpose of a 'cutover plan' in ERP implementation?
- Define training schedules for end users
- Detail the step-by-step activities to transition from legacy to the new ERP (Correct answer)
- Outline the budget allocation for the project
- Document the ERP system architecture
Correct answer: Detail the step-by-step activities to transition from legacy to the new ERP
A cutover plan is a detailed checklist of sequenced tasks—data loads, system checks, go/no-go decisions—executed during the final transition weekend.
Question 5: A company is implementing ERP across five subsidiaries. They go live with one subsidiary first to reduce risk. This is an example of which strategy?
- Big bang implementation
- Phased geographic rollout (Correct answer)
- Parallel adoption
- Vanilla implementation
Correct answer: Phased geographic rollout
A phased geographic rollout deploys the ERP to one location or subsidiary at a time, using each wave as a learning opportunity before the next.
Question 6: Which stakeholder group is most critical to involve during the blueprint or design phase of an ERP implementation?
- IT infrastructure team
- Executive sponsors only
- Key business process owners and subject matter experts (Correct answer)
- External auditors
Correct answer: Key business process owners and subject matter experts
Business process owners and SMEs provide the detailed process knowledge needed to configure the ERP correctly and validate design decisions.
Question 7: What does 'conference room pilot' (CRP) mean in ERP implementation?
- Testing the ERP on a small pilot server before full deployment
- A mock end-to-end walkthrough of business processes using the configured ERP (Correct answer)
- A meeting to align executives on project goals
- A network performance test simulating peak user load
Correct answer: A mock end-to-end walkthrough of business processes using the configured ERP
A CRP is a structured simulation where business users walk through real scenarios in the configured system to validate design before broader rollout.
ERP Implementation 3
What is the primary risk of excessive ERP customization?