ERP As-Is & To-Be Process Modeling 2 — Questions and Answers
Question 1: Which artifact is produced during the As-Is analysis phase of an ERP implementation that documents current pain points and inefficiencies?
- Process gap register (Correct answer)
- Future-state blueprint
- System architecture diagram
- Data migration plan
Correct answer: Process gap register
A process gap register catalogs current pain points, bottlenecks, and inefficiencies identified during As-Is analysis.
Question 2: In To-Be process modeling, what does 'straight-through processing' refer to?
- Eliminating manual interventions so transactions complete automatically end-to-end (Correct answer)
- Processing only high-priority transactions first
- Running batch jobs in sequential order overnight
- Transferring data directly between legacy systems
Correct answer: Eliminating manual interventions so transactions complete automatically end-to-end
Straight-through processing means transactions flow automatically from initiation to completion without manual touchpoints.
Question 3: A swimlane diagram used in As-Is modeling primarily shows which of the following?
- Who performs each process step and handoffs between departments (Correct answer)
- Database table relationships and keys
- Network topology of ERP servers
- Cost breakdown of each business function
Correct answer: Who performs each process step and handoffs between departments
Swimlane diagrams map activities to the responsible party and visually highlight handoffs across organizational boundaries.
Question 4: When comparing As-Is and To-Be models, what is the primary purpose of conducting a 'process walk-through' with end users?
- To validate that the documented process accurately reflects reality (Correct answer)
- To train users on the new ERP system
- To negotiate licensing costs with the ERP vendor
- To design the technical integration architecture
Correct answer: To validate that the documented process accurately reflects reality
Process walk-throughs with end users confirm that the documented As-Is model matches actual day-to-day operations before gap analysis begins.
Question 5: In ERP process modeling, a 'rekeying' activity in the As-Is model most likely signals which improvement in the To-Be model?
- Integration between systems to eliminate duplicate data entry (Correct answer)
- Hiring additional data entry staff
- Implementing a new hardware upgrade
- Adding an approval step to the workflow
Correct answer: Integration between systems to eliminate duplicate data entry
Rekeying the same data into multiple systems is a classic integration gap that the To-Be model addresses through system integration.
Question 6: Which modeling notation is most commonly used in To-Be ERP process design to represent decision gateways and parallel flows?
- BPMN (Business Process Model and Notation) (Correct answer)
- ER diagrams
- UML class diagrams
- Gantt charts
Correct answer: BPMN (Business Process Model and Notation)
BPMN provides standardized symbols for events, activities, gateways, and flows, making it the standard for ERP To-Be process design.
Question 7: During As-Is documentation, the team discovers that three different departments use three different forms for the same purchase request. This is an example of which type of process issue?
- Lack of process standardization (Correct answer)
- Inadequate IT infrastructure
- Missing executive sponsorship
- Insufficient budget allocation
Correct answer: Lack of process standardization
Multiple forms for the same process across departments indicate a lack of standardization, a key driver for ERP harmonization.
ERP As-Is & To-Be Process Modeling 2
Which artifact is produced during the As-Is analysis phase of an ERP implementation that documents current pain points and inefficiencies?