ERP Project Governance Flashcards

What is the role of a business process owner in ERP project governance?

Answer: Represent a business function's requirements, approve configurations, and sign off on testing

Business process owners act as the authoritative voice for their department's needs and are responsible for validating that the ERP meets those needs.

An ERP project tollgate review is best described as:

Answer: A formal checkpoint where deliverables are evaluated before the project proceeds to the next phase

Tollgate reviews are governance checkpoints that ensure each project phase is successfully completed before authorizing work on the next phase.

Which governance practice helps prevent ERP budget overruns?

Answer: Regular earned value analysis comparing budgeted versus actual costs

Earned value analysis provides early warning of cost variance by comparing planned expenditure against actual spending and work completed.

What is an issue log in ERP project governance?

Answer: A record of current problems that need resolution to keep the project on track

The issue log tracks active problems, their owners, target resolution dates, and status so nothing falls through the cracks during the ERP project.

Why is vendor governance important during an ERP implementation?

Answer: To ensure the vendor meets contractual obligations, deliverable quality, and timeline commitments

Vendor governance holds implementation partners accountable to agreed-upon deliverables, quality standards, and schedules through formal oversight mechanisms.

What is the benefit of using a project management office (PMO) in a large ERP rollout?

Answer: It provides centralized standards, oversight, and coordination across all ERP workstreams

A PMO standardizes project methods, consolidates reporting, and ensures consistent governance across all ERP workstreams and geographies.