ERP Project Management & Implementation Lifecycle Flashcards

What is the difference between a project milestone and a project deliverable in ERP project management?

Answer: A milestone is a significant date/event marker; a deliverable is a tangible output or result

Milestones mark key points in the project timeline (e.g., UAT complete), while deliverables are the actual tangible outputs produced (e.g., test results document).

Which ERP implementation methodology uses iterative sprints and frequent stakeholder demos?

Answer: Agile/Scrum

Agile/Scrum uses time-boxed sprints with regular review meetings, allowing for continuous feedback and incremental delivery of ERP functionality.

What is a key indicator that an ERP project is experiencing schedule compression?

Answer: Tasks are being fast-tracked or crashed to meet an unchanged deadline despite delays

Schedule compression techniques like fast-tracking (overlapping tasks) or crashing (adding resources) are used when the project falls behind but the deadline cannot move.

In ERP project governance, what is the role of a Change Control Board (CCB)?

Answer: Review, approve, or reject formal change requests that affect project scope, schedule, or budget

The CCB evaluates formal change requests and determines whether proposed changes are approved, rejected, or deferred based on project impact.

Which ERP project role is primarily responsible for communicating business requirements to the technical team?

Answer: Business Analyst / Functional Consultant

Business Analysts and Functional Consultants bridge the gap between business stakeholders and technical implementers by translating requirements into system configurations.

What is the purpose of lessons learned documentation in an ERP project?

Answer: To capture successes and failures so future projects can improve processes and avoid repeated mistakes

Lessons learned sessions capture what worked well and what did not, creating an organizational knowledge base to improve future ERP implementations.