Epic Skills Assessment System & Workflow Analysis 2

Question 1

During a workflow analysis session, a clinical informatics analyst discovers that nurses are documenting the same data in two separate Epic flowsheets.
What is the BEST first step to resolve this redundancy?

Accepted Answer

Conduct a root-cause analysis to determine why duplicate documentation exists before making changes

Answer

Delete one of the flowsheets immediately

Answer

Merge both flowsheets into a single template without stakeholder input

Answer

Submit a help desk ticket and take no further action

Question 2

A swim-lane diagram is most useful in Epic workflow analysis for which purpose?

Accepted Answer

Showing which role or department is responsible for each step in a cross-functional process

Answer

Documenting system downtime incidents

Answer

Tracking individual user login times

Answer

Mapping database table relationships

Question 3

An analyst is performing a gap analysis comparing a hospital's current Epic build to a newly defined future-state workflow. What does a 'gap' represent in this context?

Accepted Answer

A difference between the current system configuration and what is needed to support the desired workflow

Answer

A scheduled downtime window in Epic

Answer

A missing user license in the system

Answer

An unfilled job position on the implementation team

Question 4

Which technique is MOST effective for validating that a redesigned Epic workflow will work as intended before go-live?

Accepted Answer

Conducting integrated end-to-end testing with actual end users in a test environment

Answer

Reviewing the design document one final time

Answer

Asking the project manager to approve the workflow diagram

Answer

Deploying directly to production and monitoring for errors

Question 5

When mapping an Epic order-entry workflow, an analyst notices that physicians must click through seven screens to place a routine lab order. This finding is BEST classified as:

Accepted Answer

A workflow inefficiency that should be documented as an improvement opportunity

Answer

A security compliance violation

Answer

An Epic system bug requiring a patch

Answer

An acceptable standard for all EHR systems

Question 6

A healthcare organization wants to standardize medication reconciliation workflows across all inpatient units. Which Epic tool is MOST directly used to enforce workflow consistency for this process?

Accepted Answer

BestPractice Advisories (BPAs) and standardized order sets

Answer

Reporting Workbench filters

Answer

MyChart patient messaging templates

Answer

Tapestry claim edits

Question 7

During a workflow observation, an analyst notes that staff regularly bypass a required Epic field by entering placeholder text such as 'N/A.' What does this workaround MOST likely indicate?

Accepted Answer

The required field may not be clinically relevant to all workflows that encounter it, signaling a build configuration problem

Answer

The staff lacks basic Epic training

Answer

Epic has a software defect that should be reported to the vendor

Answer

The field is optional and staff preference is acceptable