Epic Skills Assessment Scheduling and Registration 3

Question 1

Which Epic feature automatically checks a patient's insurance eligibility at the time of scheduling?

Accepted Answer

Real-Time Eligibility (RTE)

Answer

Real-Time Eligibility (RTE) connects to payers in real time to verify a patient's active coverage and benefits during the scheduling or registration workflow.

Question 2

A patient's appointment shows a 'Scheduling Hold' alert. What does this typically indicate?

Accepted Answer

The patient has an outstanding balance or account restriction

Answer

Scheduling holds are often placed on patient accounts due to outstanding balances or compliance requirements that must be resolved before scheduling.

Question 3

In Epic, what is the function of a 'Recall' record?

Accepted Answer

It tracks when a patient should return for a future appointment

Answer

A Recall record in Epic is used to track and manage patients who need to return for follow-up care at a future date, generating outreach when due.

Question 4

Which scheduling action should be taken when a patient fails to arrive for their appointment?

Accepted Answer

Mark the appointment as 'No Show' in Epic

Answer

Marking an appointment as 'No Show' in Epic accurately reflects the patient's attendance record and is important for billing and care gap tracking.

Question 5

What information does a 'Visit Type' in Epic primarily define?

Accepted Answer

The duration, department, and purpose of the appointment

Answer

Visit types in Epic define the appointment's duration, the department it routes to, and its clinical purpose, guiding the scheduling template.

Epic Skills Assessment Practice Test

Epic Skills Assessment Practice Test

Epic Skills Assessment Scheduling and Registration 3