Epic Skills Assessment System & Workflow Analysis Questions and Answers 3

Question 1

In Epic's Ambulatory module (clinic setting), what is a 'Pool' in the context of In Basket?

Accepted Answer

A shared In Basket that multiple staff members can monitor and respond to

Answer

An In Basket Pool is a shared message queue that a team of staff (e.g., a nursing pool) can all monitor and triage, ensuring no message goes unanswered when individuals are unavailable.

Question 2

What does 'Epic Upgrade' typically involve in an operational context?

Accepted Answer

A scheduled software version upgrade affecting all modules, requiring testing, training, and go-live support

Answer

Epic upgrades involve moving to a new software version, which requires testing new functionality, updating documentation, retraining affected staff, and coordinating a go-live with Epic support.

Question 3

Which Epic tool is used to track a patient's progress through a standardized treatment plan with time-based milestones?

Accepted Answer

Epic Care Paths (Care Plans)

Answer

Epic Care Paths (or Care Plans) define structured treatment workflows with milestones, order sets, and tasks at specific timepoints (e.g., post-surgical recovery days 1–5).

Question 4

A process analysis finds that 40% of Epic orders are placed after a 2-minute delay because providers must search for each order individually. Which configuration change would most directly address this?

Accepted Answer

Building or updating preference lists and order sets for commonly placed orders

Answer

Preference lists and order sets allow providers to find commonly used orders in one or two clicks, dramatically reducing search time.

Question 5

In Epic's inpatient setting, what is a 'Bed Board' used for?

Accepted Answer

Visualizing bed availability, patient status, and housekeeping readiness across the hospital in real time

Answer

The Bed Board (Epic ADT) provides a real-time visual display of all beds, their occupancy status, patient acuity, and housekeeping status — enabling efficient bed placement and throughput management.

Epic Skills Assessment Practice Test

Epic Skills Assessment Practice Test

Epic Skills Assessment System & Workflow Analysis Questions and Answers 3