EPA 608 - EPA Section 608 Certification Practice Test
EPA 608 - EPA Section 608 Certification EPA 608 Client Relations & Service Delivery
What is the cornerstone of excellent client service?
Select your answer
A
Understanding and consistently meeting or exceeding client expectations
B
Providing the most expensive service available
C
Responding only when clients escalate complaints
D
Following a rigid script regardless of client needs
Hint
