Entry Certificate in Business Analysis (IIBA II) 5 — Questions and Answers
Question 1: A BA is working on an agile project and needs to capture requirements in a stakeholder-centric format. Which artifact is MOST commonly used?
- Business requirements document (BRD)
- User story (Correct answer)
- Use case specification
- Functional specification document
Correct answer: User story
User stories capture requirements from the end-user perspective using a simple 'As a… I want… So that…' format common in agile projects.
Question 2: When validating requirements, what is the BA's PRIMARY goal?
- Ensuring requirements are written in a formal notation
- Ensuring requirements correctly reflect stakeholder needs and will deliver the intended value (Correct answer)
- Verifying that the development team has read the requirements
- Confirming that requirements are stored in a requirements management tool
Correct answer: Ensuring requirements correctly reflect stakeholder needs and will deliver the intended value
Validation confirms that requirements accurately represent what stakeholders need and will produce a solution with real business value.
Question 3: Which elicitation technique is BEST suited when the BA needs input from a large, geographically dispersed group of stakeholders quickly?
- Observation
- Survey/questionnaire (Correct answer)
- Focus group
- Structured interview
Correct answer: Survey/questionnaire
Surveys allow broad data collection from many respondents across different locations simultaneously and efficiently.
Question 4: In the context of the BABOK® Guide, what is the difference between 'verify' and 'validate' requirements?
- Verify checks stakeholder approval; validate checks technical feasibility
- Verify checks that requirements meet quality standards; validate checks that requirements align with business needs (Correct answer)
- Verify is done by developers; validate is done by business analysts
- Verify is a planning activity; validate is a testing activity
Correct answer: Verify checks that requirements meet quality standards; validate checks that requirements align with business needs
Verification ensures requirements are well-formed and consistent, while validation ensures they will deliver the expected business value.
Question 5: A BA learns that the organization plans to expand into a new market. Which BABOK® knowledge area would FIRST be engaged to assess the situation?
- Requirements Life Cycle Management
- Strategy Analysis (Correct answer)
- Elicitation and Collaboration
- Solution Evaluation
Correct answer: Strategy Analysis
Strategy Analysis defines the future state, assesses risks, and identifies the change needed to achieve business goals.
Question 6: Which quality characteristic ensures that a requirement is not open to multiple interpretations?
- Testable
- Unambiguous (Correct answer)
- Complete
- Feasible
Correct answer: Unambiguous
An unambiguous requirement has only one possible interpretation, reducing the risk of misunderstanding between stakeholders and developers.
Question 7: A BA discovers that two requirements in the approved baseline contradict each other. What should the BA do?
- Delete one of the requirements from the backlog
- Raise the conflict through the change control process and work with stakeholders to resolve it (Correct answer)
- Implement the requirement that was written first
- Ignore the conflict and let developers decide
Correct answer: Raise the conflict through the change control process and work with stakeholders to resolve it
Conflicting requirements must be escalated through change control so stakeholders can collaboratively determine the correct resolution.
A BA is working on an agile project and needs to capture requirements in a stakeholder-centric format.
Which artifact is MOST commonly used?