Entry Certificate in Business Analysis (IIBA II) 4 — Questions and Answers
Question 1: Which document defines the scope of business analysis work, deliverables, stakeholders involved, and the approach to be used?
- Business requirements document
- Business analysis plan (Correct answer)
- Project charter
- Feasibility study
Correct answer: Business analysis plan
The business analysis plan outlines how BA activities will be performed, including scope, deliverables, stakeholders, and the chosen approach.
Question 2: A BA is conducting gap analysis. What is the PRIMARY purpose of this technique?
- To identify risks associated with the project
- To compare the current state with the desired future state and identify what must change (Correct answer)
- To prioritize requirements by business value
- To document stakeholder roles and responsibilities
Correct answer: To compare the current state with the desired future state and identify what must change
Gap analysis identifies the difference between the current state and the target state, revealing the changes needed to close the gap.
Question 3: Which of the following BEST describes the purpose of a context diagram?
- To show the internal components of a system and their relationships
- To illustrate a system's boundaries and its interactions with external entities (Correct answer)
- To map data flows between internal processes
- To detail the sequence of messages between system components
Correct answer: To illustrate a system's boundaries and its interactions with external entities
A context diagram defines the system boundary and shows all external entities that interact with the system.
Question 4: In business analysis, what is 'traceability' PRIMARILY used for?
- Tracking the hours spent on BA activities
- Linking requirements to their sources, related requirements, and downstream deliverables (Correct answer)
- Monitoring defects found during testing
- Documenting stakeholder approval signatures
Correct answer: Linking requirements to their sources, related requirements, and downstream deliverables
Traceability ensures that each requirement can be linked back to its origin and forward to design and test artifacts.
Question 5: When conducting stakeholder analysis, which factor is MOST important to assess in order to tailor communication strategies?
- Stakeholder's physical location
- Stakeholder's level of influence and interest in the project (Correct answer)
- Stakeholder's years of experience in the organization
- Stakeholder's preferred software tools
Correct answer: Stakeholder's level of influence and interest in the project
Understanding influence and interest helps the BA determine how closely to engage each stakeholder and how to communicate with them.
Question 6: Which of the following is an example of a transition requirement?
- The system must support 10,000 concurrent users
- All legacy customer records must be migrated and validated before the new system goes live (Correct answer)
- The application shall encrypt all stored passwords
- Users shall be able to export reports to PDF format
Correct answer: All legacy customer records must be migrated and validated before the new system goes live
Transition requirements address temporary needs for moving from the current to the future state, such as data migration or training.
Question 7: Which BABOK® concept refers to the net benefit delivered to stakeholders after a solution is implemented?
- Business requirement
- Business value (Correct answer)
- Solution scope
- Business case
Correct answer: Business value
Business value represents the worth, importance, or usefulness that a solution provides to stakeholders and the organization.
Entry Certificate in Business Analysis (IIBA II) 4
Which document defines the scope of business analysis work, deliverables, stakeholders involved, and the approach to be used?