Entry Certificate in Business Analysis (IIBA I) 3 — Questions and Answers
Question 1: During elicitation, a BA uses existing documents like reports and manuals to gather information. This technique is called:
- Observation
- Document Analysis (Correct answer)
- Benchmarking
- Interface Analysis
Correct answer: Document Analysis
Document Analysis involves reviewing existing documentation to extract relevant information about current processes and systems.
Question 2: Which perspective in the BABOK® Guide focuses on changing business processes and how people perform work?
- Information Technology
- Business Intelligence
- Business Architecture
- Business Process Management (Correct answer)
Correct answer: Business Process Management
The Business Process Management perspective focuses on optimizing how work is performed and managed within an organization.
Question 3: A use case diagram is BEST used to represent:
- Data relationships between entities
- Interactions between users and a system (Correct answer)
- Business rules governing decisions
- The sequence of steps in a process
Correct answer: Interactions between users and a system
Use case diagrams illustrate the functional interactions between actors (users or systems) and the system being analyzed.
Question 4: When a BA verifies requirements, they are checking that the requirements:
- Satisfy the stakeholder's actual business need
- Are correctly and consistently documented (Correct answer)
- Have been approved by the project sponsor
- Can be implemented within budget
Correct answer: Are correctly and consistently documented
Verification ensures requirements are well-formed, consistent, complete, and correctly documented according to standards.
Question 5: Which of the following BEST describes a 'business event' in process modeling?
- A risk that could negatively impact the project
- An occurrence that triggers a business process to begin (Correct answer)
- A decision point within a workflow
- A stakeholder meeting scheduled on the project calendar
Correct answer: An occurrence that triggers a business process to begin
A business event is something that happens in the business environment that initiates or triggers a process or response.
Question 6: Which BABOK® Guide task involves determining which requirements will be implemented in a given release or iteration?
- Prioritize Requirements (Correct answer)
- Assess Requirements Changes
- Validate Requirements
- Specify and Model Requirements
Correct answer: Prioritize Requirements
Prioritizing Requirements ranks them by value and feasibility to determine what should be implemented first or within a given release.
Question 7: A stakeholder requests a change to a requirement that has already been baselined. What should the BA do FIRST?
- Implement the change immediately to satisfy the stakeholder
- Assess the impact of the change on other requirements and the project (Correct answer)
- Reject the change to protect the baseline
- Ask the developer if the change is technically feasible
Correct answer: Assess the impact of the change on other requirements and the project
Impact assessment is the first step in change management to understand how a change affects scope, cost, schedule, and other requirements.
Entry Certificate in Business Analysis (IIBA I) 3
During elicitation, a BA uses existing documents like reports and manuals to gather information.
This technique is called: