Entry Certificate in Business Analysis (ECBA) 5 — Questions and Answers
Question 1: Which BABOK v3 underlying competency relates to a business analyst's ability to understand and navigate organizational politics and culture?
- Analytical Thinking and Problem Solving
- Business Knowledge
- Behavioural Characteristics
- Interaction Skills (Correct answer)
Correct answer: Interaction Skills
Interaction Skills include the ability to navigate relationships, influence stakeholders, and work effectively within organizational dynamics.
Question 2: An enterprise analysis technique that examines internal strengths and weaknesses alongside external opportunities and threats is called:
- PEST Analysis
- SWOT Analysis (Correct answer)
- Kano Model
- MoSCoW Prioritization
Correct answer: SWOT Analysis
SWOT Analysis evaluates Strengths, Weaknesses, Opportunities, and Threats to inform strategic decision-making.
Question 3: When requirements are approved and baselined, changes should ONLY be made through:
- Informal verbal agreement with the project manager
- A formal change control process (Correct answer)
- The lead developer's discretion
- The next sprint planning session without documentation
Correct answer: A formal change control process
A formal change control process ensures that all changes to baselined requirements are evaluated for impact and properly authorized.
Question 4: A business analyst conducting a workshop notices that one dominant stakeholder is suppressing others' contributions. The BEST action is to:
- Allow the dominant stakeholder to continue since they likely know most
- End the workshop and reschedule
- Use facilitation techniques such as round-robin or anonymous input to balance participation (Correct answer)
- Ask the project sponsor to remove the dominant stakeholder
Correct answer: Use facilitation techniques such as round-robin or anonymous input to balance participation
Facilitation techniques like round-robin, parking lots, or anonymous voting ensure all voices are heard even when one person dominates.
Question 5: Which term describes requirements that specify constraints on how the solution must be implemented, such as mandated technologies or platforms?
- Functional requirements
- Stakeholder requirements
- Transition requirements
- Constraints (Correct answer)
Correct answer: Constraints
Constraints are requirements that limit solution options, such as mandated use of a specific technology or compliance with a standard.
Question 6: The MoSCoW prioritization technique categorizes requirements into four groups. Which category represents requirements that are important but not critical for the initial release?
- Must Have
- Should Have (Correct answer)
- Could Have
- Won't Have
Correct answer: Should Have
'Should Have' requirements are high-value items that are not vital for launch but should be included if possible.
Question 7: A business analyst discovers that a key stakeholder is resistant to a proposed change. The MOST effective long-term approach is to:
- Bypass the stakeholder and get approval from their manager
- Document the resistance and proceed anyway
- Understand the stakeholder's concerns and address them through engagement (Correct answer)
- Remove the stakeholder from the project
Correct answer: Understand the stakeholder's concerns and address them through engagement
Engaging resistant stakeholders to understand their concerns builds trust and often surfaces valid issues that improve the solution.
Entry Certificate in Business Analysis (ECBA) 5
Which BABOK v3 underlying competency relates to a business analyst's ability to understand and navigate organizational politics and culture?