Entry Certificate in Business Analysis (ECBA) 3 — Questions and Answers
Question 1: Which elicitation technique is BEST suited for gathering information from a large, geographically dispersed group of stakeholders efficiently?
- Observation
- Interview
- Survey/Questionnaire (Correct answer)
- Focus Group
Correct answer: Survey/Questionnaire
Surveys and questionnaires allow structured data collection from many respondents regardless of location.
Question 2: What is the primary purpose of a Business Need statement?
- To define technical architecture
- To articulate the problem or opportunity the initiative addresses (Correct answer)
- To list all project deliverables
- To assign roles and responsibilities
Correct answer: To articulate the problem or opportunity the initiative addresses
A Business Need statement clearly describes the problem or opportunity that justifies initiating a change.
Question 3: When a business analyst performs 'root cause analysis,' the goal is to:
- Find the person responsible for a defect
- Identify the underlying cause of a problem rather than its symptoms (Correct answer)
- Document all possible risks
- Prioritize requirements by business value
Correct answer: Identify the underlying cause of a problem rather than its symptoms
Root cause analysis digs beneath symptoms to identify the fundamental reason a problem exists, enabling more effective solutions.
Question 4: Which BABOK v3 knowledge area covers the activities of maintaining and prioritizing requirements throughout the project life cycle?
- Elicitation and Collaboration
- Requirements Life Cycle Management (Correct answer)
- Solution Evaluation
- Business Analysis Planning and Monitoring
Correct answer: Requirements Life Cycle Management
Requirements Life Cycle Management addresses tracing, maintaining, prioritizing, and approving requirements from inception through retirement.
Question 5: A use case BEST describes:
- A technical specification for a database table
- The interaction between an actor and a system to achieve a goal (Correct answer)
- A non-functional performance benchmark
- A financial cost-benefit analysis
Correct answer: The interaction between an actor and a system to achieve a goal
A use case captures how an actor uses a system to accomplish a specific objective, detailing the interaction flow.
Question 6: Which of the following is an example of a non-functional requirement?
- The system shall allow users to reset their password
- The system shall process 1,000 transactions per second (Correct answer)
- The system shall display an order confirmation page
- The system shall calculate sales tax on checkout
Correct answer: The system shall process 1,000 transactions per second
Non-functional requirements specify quality attributes such as performance, scalability, or security rather than specific behaviors.
Question 7: During requirements review, a stakeholder requests a feature that is out of scope. The business analyst should FIRST:
- Add it to the requirements document immediately
- Reject it without discussion
- Log it as a potential change and follow the change management process (Correct answer)
- Implement it if technically feasible
Correct answer: Log it as a potential change and follow the change management process
Out-of-scope requests should be logged and evaluated through a formal change management process to assess impact before any decision.
Entry Certificate in Business Analysis (ECBA) 3
Which elicitation technique is BEST suited for gathering information from a large, geographically dispersed group of stakeholders efficiently?