Entry Certificate in Business Analysis Elicitation Techniques 3

Question 1

Which elicitation technique is MOST useful for understanding the sequence of steps a user takes to accomplish a specific goal?

Accepted Answer

Task/Workflow analysis

Answer

Brainstorming

Answer

Survey

Answer

Benchmarking

Question 2

Collaborative games as an elicitation technique are BEST used to:

Accepted Answer

Encourage creative thinking and engagement among stakeholders

Answer

Formally document regulatory requirements

Answer

Produce detailed data models

Answer

Measure project ROI

Question 3

When planning elicitation activities, a business analyst should FIRST:

Accepted Answer

Identify the stakeholders who hold the needed information

Answer

Schedule workshops on the project calendar

Answer

Prepare survey templates

Answer

Review system documentation

Question 4

What does 'elicitation preparation' include?

Accepted Answer

Scheduling sessions, preparing questions, and securing materials

Answer

Writing final requirements documents

Answer

Validating requirements with stakeholders

Answer

Creating the project charter

Question 5

A business analyst notices significant body language and process deviations not captured in any documentation. Which technique most directly reveals this information?

Accepted Answer

Observation

Answer

Survey

Answer

Document Analysis

Answer

Interface Analysis

Question 6

Confirmed elicitation results differ from elicitation notes in that they:

Accepted Answer

Have been reviewed and verified with stakeholders for accuracy

Answer

Are always in formal document format

Answer

Contain only quantitative data

Answer

Are approved by the project sponsor