Entry Certificate in Business Analysis Elicitation Techniques 2

Question 1

A focus group is BEST used when a business analyst needs to:

Accepted Answer

Understand attitudes and perceptions from a representative user group

Answer

Define detailed technical requirements

Answer

Document as-is system processes

Answer

Prioritize requirements with executives

Question 2

Which elicitation technique compares an organization's processes or products against industry best practices or competitors?

Accepted Answer

Benchmarking

Answer

Prototyping

Answer

Brainstorming

Answer

Observation

Question 3

During brainstorming sessions, the business analyst should ensure that:

Accepted Answer

All ideas are captured without judgment during the generation phase

Answer

Only senior stakeholders contribute ideas

Answer

Ideas are evaluated immediately after being stated

Answer

The session is limited to five participants

Question 4

What is the purpose of interface analysis as an elicitation technique?

Accepted Answer

To identify and define interactions between a solution and external systems or users

Answer

To create UI mockups for developers

Answer

To test system performance under load

Answer

To document internal business rules

Question 5

Which elicitation output documents the topics covered, participants involved, and information gathered during an elicitation event?

Accepted Answer

Elicitation notes

Answer

Business case

Answer

Solution scope statement

Answer

Stakeholder register

Question 6

A business analyst is designing a survey to gather requirements. Which question type provides the most flexibility for respondents to express nuanced opinions?

Accepted Answer

Open-ended questions

Answer

Rating scale questions

Answer

Yes/No questions

Answer

Multiple choice questions