Ecommerce Ecommerce Payments and Security 1 — Questions and Answers
Question 1: What does PCI DSS stand for in ecommerce payment security?
- Payment Card Industry Data Security Standard (Correct answer)
- Private Customer Information Data Safety System
- Protected Commerce Interface Digital Security Standard
- Payment Compliance Integration Data Service
Correct answer: Payment Card Industry Data Security Standard
PCI DSS is the global standard that mandates how merchants must protect cardholder data to prevent fraud.
Question 2: What is a payment gateway in ecommerce?
- A physical card reader at a store checkout
- A software service that securely transmits payment data between buyer, merchant, and bank (Correct answer)
- A bank account linked to a merchant's store
- A fraud detection algorithm
Correct answer: A software service that securely transmits payment data between buyer, merchant, and bank
A payment gateway encrypts and transmits transaction data between the customer, merchant, and acquiring bank for authorization.
Question 3: What is the primary purpose of SSL/TLS certificates on an ecommerce website?
- To improve page load speed
- To encrypt data transmitted between the user's browser and the server (Correct answer)
- To block competitor bots
- To validate product reviews
Correct answer: To encrypt data transmitted between the user's browser and the server
SSL/TLS certificates encrypt data in transit, protecting sensitive information like credit card numbers from interception.
Question 4: Which fraud prevention method requires customers to enter a one-time code sent to their phone during checkout?
- CAPTCHA
- 3D Secure (3DS) authentication (Correct answer)
- Address Verification System (AVS)
- CVV verification
Correct answer: 3D Secure (3DS) authentication
3D Secure adds an extra authentication layer by requiring a one-time password or biometric confirmation for online card payments.
Question 5: What does the Address Verification System (AVS) check during an online transaction?
- Whether the shipping address matches the billing address entered by the customer
- Whether the billing address matches the address on file with the card issuer (Correct answer)
- Whether the delivery address is within the merchant's shipping zone
- Whether the customer's IP matches their stated location
Correct answer: Whether the billing address matches the address on file with the card issuer
AVS compares the billing address entered by the customer against the address registered with the card-issuing bank.
Question 6: What is a chargeback in ecommerce?
- A discount applied to a repeat customer's next order
- A forced reversal of a credit card transaction initiated by the cardholder's bank (Correct answer)
- A refund issued directly by the merchant
- A fee charged by the payment gateway per transaction
Correct answer: A forced reversal of a credit card transaction initiated by the cardholder's bank
A chargeback occurs when a cardholder disputes a transaction with their bank, which reverses the charge and debits the merchant.
Ecommerce Ecommerce Payments and Security 1
What does PCI DSS stand for in ecommerce payment security?