ECC Communication & Stakeholder Relations 3

Question 1

A new team member administers the wrong dose of epinephrine during a code. The team leader becomes aware of the error. What is the MOST appropriate immediate communication response?

Accepted Answer

Calmly acknowledge the error, communicate the correct dose, and redirect the team

Answer

Calmly correcting the error and redirecting the team maintains resuscitation quality without creating a hostile environment or further disrupting care.

Question 2

Which of the following BEST describes the role of mutual performance monitoring in ECC team communication?

Accepted Answer

Team members watch each other's performance and offer real-time supportive feedback

Answer

Mutual performance monitoring means team members actively watch each other and provide real-time feedback to maintain safe and effective care during a resuscitation.

Question 3

During an ACLS scenario, the team leader asks the respiratory therapist to prepare for intubation but receives no verbal acknowledgment. What should the team leader do?

Accepted Answer

Repeat the directive and specifically address the therapist by name

Answer

Repeating a directive and addressing the individual by name ensures acknowledgment and confirms role assignment, which is essential for closed-loop communication.

Question 4

When speaking to a patient's surrogate decision-maker after an unsuccessful resuscitation, the ECC provider should:

Accepted Answer

Clearly and compassionately state that the patient died and allow time for the family to respond

Answer

Clear, compassionate language that explicitly states the patient has died, followed by a pause for the family to process, is the most effective and ethical communication approach.

Question 5

Which behavior MOST undermines psychological safety in an ECC resuscitation team?

Accepted Answer

A team leader who dismisses or ridicules input from other team members

Answer

When team leaders dismiss or ridicule input, team members become reluctant to raise safety concerns, undermining the team's ability to catch and correct errors.

(ECC) Emergency Cardiovascular Care Certification Practice Test

(ECC) Emergency Cardiovascular Care Certification Practice Test

ECC Communication & Stakeholder Relations 3