Communication & Stakeholder Relations Flashcards
7 cards from real ECC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Communication & Stakeholder Relations flashcards as text
A code team is responding to a cardiac arrest in the emergency department when a second cardiac arrest is called in another bay. The team leader needs to communicate resource allocation. Which principle BEST guides this decision?
Answer: Assess team capacity, communicate clearly with both teams, and allocate resources based on clinical need
Simultaneous critical events require rapid situational assessment, transparent communication, and resource allocation based on available capacity and clinical priority.
During a simulation debrief following a pediatric resuscitation scenario, a learner asks why chest compressions were interrupted multiple times. The MOST effective debrief response is to:
Answer: Facilitate a reflective discussion on the specific events that caused each interruption and how to prevent them
Effective debriefs use facilitator-guided reflection to help learners identify root causes and develop strategies for improvement rather than providing prescriptive lectures.
When a resuscitation team includes members from different departments with varying levels of ECC familiarity, the team leader should:
Answer: Briefly orient all team members to their specific roles and expectations at the outset of the resuscitation
Explicitly assigning and orienting team members to specific roles at the start of resuscitation reduces confusion and maximizes performance from teams with varied experience levels.
An ECC team member notices that the team leader has overlooked the 3-minute mark for a rhythm check. The MOST appropriate action is to:
Answer: Calmly state: 'It has been 3 minutes—should we check the rhythm?' as a direct, respectful prompt
Assertively and respectfully prompting the team leader with specific clinical information is the appropriate action when a critical time-sensitive step is at risk of being missed.
A patient in PEA arrest has a family member who is a physician and begins giving unsolicited directions to the team. The team leader's BEST response is to:
Answer: Acknowledge the family member's expertise, explain the current plan, and redirect them to the family support role
Acknowledging expertise while maintaining clear team leadership boundaries preserves both family trust and resuscitation team effectiveness.
Which of the following scenarios represents a failure of shared mental model in ECC team communication?
Answer: The team leader believes epinephrine was given, but the medication nurse is still drawing it up
A shared mental model failure occurs when different team members have different understandings of the current situation, such as conflicting beliefs about whether a medication was administered.
After a prolonged resuscitation attempt in the emergency department, the attending physician decides to terminate resuscitation efforts. What communication step is MOST important before announcing cessation to the entire team?
Answer: Briefly notify key team members of the plan and confirm no reversible causes remain unaddressed
Before terminating resuscitation, the team leader should communicate the decision to key members, confirm that reversible causes (the H's and T's) have been addressed, and prepare the team for the transition.