EAC Travel Management & Logistics 2 — Questions and Answers
Question 1: What is a Travel Management Company (TMC) and how does it benefit an executive assistant?
- A company that sells travel souvenirs
- A specialized firm that manages corporate travel bookings, negotiations, and 24/7 support, streamlining the booking process (Correct answer)
- A government agency that regulates airline prices
- A company that provides travel insurance exclusively
Correct answer: A specialized firm that manages corporate travel bookings, negotiations, and 24/7 support, streamlining the booking process
TMCs provide centralized booking, negotiated rates, policy compliance tools, and round-the-clock traveler support, making the assistant's role more efficient.
Question 2: When an executive is traveling internationally and requires foreign currency, what is the most advisable approach for an executive assistant to recommend?
- Exchange currency at airport kiosks for convenience regardless of fees
- Advise obtaining currency from the bank before departure and keeping credit cards with no foreign transaction fees as backup (Correct answer)
- Use only cash for all transactions abroad
- Rely solely on traveler's checks
Correct answer: Advise obtaining currency from the bank before departure and keeping credit cards with no foreign transaction fees as backup
Exchanging currency at a bank before departure typically offers better exchange rates, and having no-foreign-transaction-fee credit cards provides a reliable backup.
Question 3: What does 'duty of care' mean in the context of corporate travel management?
- The obligation to purchase first-class tickets for all employees
- An organization's legal and ethical responsibility to protect traveling employees from foreseeable risks (Correct answer)
- The requirement to file taxes on travel reimbursements
- A rule requiring executives to travel with a companion
Correct answer: An organization's legal and ethical responsibility to protect traveling employees from foreseeable risks
Duty of care requires organizations to take reasonable steps to ensure employee safety and well-being during business travel, including risk assessment and emergency support.
Question 4: What is the primary advantage of enrolling an executive in airline and hotel loyalty programs?
- Loyalty programs are required by law for business travelers
- They provide upgrades, priority boarding, lounge access, and points that reduce future travel costs (Correct answer)
- They eliminate the need for a travel policy
- They automatically rebook cancelled flights
Correct answer: They provide upgrades, priority boarding, lounge access, and points that reduce future travel costs
Loyalty programs reward frequent business travel with upgrades and points that can offset future travel expenses and improve the executive's comfort.
Question 5: Which program allows pre-approved U.S. travelers to use expedited security screening lanes at participating airports?
- Global Entry only
- TSA PreCheck (Correct answer)
- NEXUS
- CLEAR standard only
Correct answer: TSA PreCheck
TSA PreCheck is the U.S. government program that allows vetted travelers to use dedicated expedited security lanes, saving significant time at the airport.
Question 6: When managing an executive's travel receipts, what is the best practice for documentation?
- Discard receipts once the trip is complete
- Collect and organize all original receipts, scan them, and attach them to the expense report with matching line items (Correct answer)
- Only keep receipts over $100
- Submit receipts quarterly regardless of travel date
Correct answer: Collect and organize all original receipts, scan them, and attach them to the expense report with matching line items
Collecting, scanning, and matching all receipts to expense report line items ensures complete, auditable records and timely reimbursement.
Question 7: What should an executive assistant prepare to help an executive navigate a destination city efficiently?
- A list of local tourist attractions
- A ground transportation plan including airport transfer, hotel-to-meeting routes, and backup options such as ride-share apps (Correct answer)
- A detailed shopping guide
- A list of local broadcast TV channels
Correct answer: A ground transportation plan including airport transfer, hotel-to-meeting routes, and backup options such as ride-share apps
A ground transportation plan with primary and backup options ensures the executive can navigate between the airport, hotel, and meetings without delays.
EAC Travel Management & Logistics 2
What is a Travel Management Company (TMC) and how does it benefit an executive assistant?