Order Fulfillment and Shipping Flashcards
7 cards from real Dropshipping practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Order Fulfillment and Shipping flashcards as text
What does 'ePacket' shipping refer to in dropshipping?
Answer: An affordable shipping option from China to the US with tracking and fast delivery
ePacket is a shipping agreement between China Post and USPS that provides affordable, trackable delivery from China to the US, typically within 7–20 days.
When a customer orders multiple products from different suppliers, which fulfillment challenge does a dropshipper most commonly face?
Answer: Multiple separate shipments with different delivery dates
When items come from different suppliers, each ships independently, resulting in multiple packages arriving at different times, which can frustrate customers.
What is the primary advantage of using a fulfillment center (3PL) in a dropshipping business?
Answer: It allows you to brand packaging and reduce shipping times by storing inventory locally
A third-party logistics (3PL) provider lets dropshippers store inventory domestically, enabling faster shipping times and custom branded packaging.
Which shipping term means the seller is responsible for the product until it reaches the buyer's destination?
Answer: DDP (Delivered Duty Paid)
DDP (Delivered Duty Paid) means the seller covers all costs and risks, including import duties and taxes, until the goods are delivered to the buyer.
What is 'order tracking' most important for in a dropshipping business?
Answer: Keeping customers informed and reducing support inquiries
Providing order tracking information reduces 'where is my order?' inquiries, builds customer trust, and improves the post-purchase experience.
What does a typical dropshipping shipping window of '7–15 business days' from China indicate?
Answer: Delivery time varies and may take up to 3 weeks due to international transit
A '7–15 business day' window means transit time is variable due to customs, carrier delays, and international routing, and could exceed 15 days in some cases.
Which of the following best describes 'blind dropshipping'?
Answer: The supplier ships orders without including their own branding or contact info
Blind dropshipping means the supplier ships the order without any of their own branding, invoices, or return addresses, so the customer only sees the retailer's brand.